Terms & Conditions – Decoro.pk

Welcome to Decoro.pk. These Terms and Conditions outline the rules and regulations for using our website and purchasing our products. By accessing or shopping from Decoro.pk, you agree to abide by these terms. Please read them carefully.

1. General

  • Decoro.pk is an online luxury décor brand based in Pakistan.

  • All products displayed on the website are subject to availability.

  • We reserve the right to update or change any part of these Terms & Conditions without prior notice.

2. Orders & Payments

  • All prices listed on our website are in Pakistani Rupees (PKR) and inclusive of applicable taxes (if any).

  • We accept multiple payment methods, including Cash on Delivery (COD) and online transfers (where available).

  • Orders are confirmed only after full payment (for prepaid) or upon delivery acceptance (for COD).

3. Shipping & Delivery

  • We deliver across Pakistan.

  • Standard delivery timelines are 3 to 5 working days depending on location.

  • Delays may occur due to unforeseen circumstances such as weather, strikes, or courier issues.

4. Return & Exchange Policy

We value your satisfaction. If you are not fully satisfied with your purchase, you may return or exchange it under the following conditions:

  • Eligibility for Return/Exchange:

    • The request must be made within 7 days of receiving your order.

    • The product must be unused, undamaged, and in its original packaging.

    • Proof of purchase (order confirmation) is required.

  • Non-Returnable Items:

    • Customized or made-to-order products.

    • Products damaged due to customer mishandling.

  • Refund Method:

    • Refunds will be issued in the original payment method or store credit.

    • Shipping charges are non-refundable.

  • To initiate a return or exchange, please contact us at [email protected].

5. Product Information

  • We strive to ensure all product descriptions, prices, and images are accurate. However, minor variations in color, size, or finish may occur due to photography or screen resolution differences.

6. Intellectual Property

  • All content on Decoro.pk, including text, images, logos, and designs, are the property of Decoro.pk and protected by copyright laws.

  • Any unauthorized use or reproduction is strictly prohibited.

7. Limitation of Liability

  • Decoro.pk shall not be held responsible for any direct, indirect, or incidental damages resulting from the use of our products or website.

8. Governing Law

  • These Terms & Conditions are governed by the laws of Pakistan. Any disputes will be subject to the jurisdiction of Pakistani courts.